People talk about change a great deal and there’s a thirst for knowledge in how to deliver better, more lasting change. There are models (many of which have valuable content) but – as I concluded in a recent talk I gave – getting better at change might just be asking the wrong question.
Transformation
They need to run more trains!
A reason why many changes, transformations and projects stall: we didn’t know, or consider, where we were starting and how that impacts our approach.
